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CustomerConnect2

Questions about the Customer Connect Web Portal?

Call (888) 605-7317

As part of the automated metering system installed in the Oak Park Water Service potable water distribution system, customers have access to their water meter data via a web portal. Besides viewing water use history - - by billing period, by month, by week, by day, and even by hour! - - customers can set alerts to be notified by email based upon personalized settings. For example, a customer can set an alert to be notified if there is "continuous flow", which means they would receive notification of a probable leak, or a stuck valve. No more surprises coming home to a garage full of water, or a huge water bill!

Oak Park Water Service is the ONLY water company in Ventura County to have a fully implemented automated metering system with a customer web portal! This gives you a unique opportunity that residents in other communities do not have!

Even though, as of June 6, 2016, the Water Allocation Plan implemented under Stage 2 is not applicable (under Stage 1 conditions), the fact is, THE DROUGHT IS NOT OVER, and California will ALWAYS be susceptible to drought conditions. Knowledge really is power!

What you need to set up your account:

You will need an email address, and your most recent water bill.

Be prepared to create a password based on 8 character (7 letters and 1 digit); the password is case-sensitive.

This is a screenshot of the information you will need to provide; clicking on OPWS Customer Connect field explain will give you more information on that field!:

OPWS Customer Connect Registration Page

 

 CLICK HERE TO GO TO THE CUSTOMER CONNECT WEB PORTAL; then, click "New user? Register for a new account." near the bottom of the page to get started!

If you have any problems, issues, or questions, feel free to call us at (888) 605-7317.

 

 

 

 

 

 

 

 

 


Triunfo Sanitation District provides collection and treatment of waste- water for 12,300 residential and commercial sewer connections.


Owned and operated by Triunfo Sanitation District, Oak Park Water Service provides quality water (potable and recycled) to the community of Oak Park.